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Terms and Conditions of Supply

In Brief

Purpose of Website

We want the internet to be useful and enjoyable. To this end we will not tolerant practices which are illegal, unethical, anti-family or negatively affect others' use of the internet.
We also reserve the right not to work on a site where we don't feel we can represent the products, services or views for the client's maximum benefit.

Operation of Website

Since we rely on third parties, (and fourth and fifth... we are a cooperative society), we cannot guarantee continuation of service or function of the internet. So if you are unhappy with our hosting we will give you a pro-rata refund for unused time and any failure of service time. This is the full extent of our liability.


More Detailed Terms

If you are still with us, a more detailed Terms of Use follows.

Content: All services provided by Cocoweb may be used for lawful and ethical purposes only. This relates to, but is not limited to: copyrighted material, material threatening or obscene, unlicensed software or files, or material protected by trade secret and other statues.

Without prejudice, we may also decline to provide services for products, services and viewpoints which we have no experience or way of verifying the effectiveness or value of offerings. We do this because we don't feel we can give the client the best service in these cases.

Additionally content must be suitable for no stronger than an M - Mature rating. Mature content must be behind a warning home page. No "Adult" materials or products or links are allowed. Transmission, storage, or presentation of any information, data or material in violation of any Australian or US Federal, State or City law is prohibited. The subscriber agrees to indemnify and hold harmless Cocoweb from any claims resulting from the use of the service which damages the subscriber or any other party.

Email: Spamming, or the sending of unsolicited email, is illegal under Australian law.

Payment: Where payment in overdue, services maybe suspended until payment is received. There may be extra costs to re-instate service due to third party charges and own time.



Copyright Conditions

All text and images specific to your purpose and/or supplied by you are copyright to you.
Apart from selling your business, you cannot pass/reuse the design, fee or free, without permission and possible charge from us.

We reserve copyright on the layout and underlying code of your site unless you pay an exclusive use premium. This means that we may provide a custom design site with similar "look and feel" to another client. We will not do so where there is any likelihood of direct comparison of clients' sites eg 2 flower shops.

Other Conditions

Redesign of layout
We will give an initial draft and up to 2 redesigns included in the price. Additional designs will be charged at hourly rate.


If you supply the initial layout design and want to significantly change it after our draft, you will be charged at hourly rate for redesign.


Significant changes to originally supplied content during the initial development, may also incur additional costs.


Colours used on the website will be approximate to specification as the displayed colour depends on the monitor on which they are viewed.


Fixed width websites will be 980 px wide unless otherwise specified.


Websites will be designed to display correctly on Internet Explorer 7 and above, Chrome and Firefox 3. This covers approximately 90% of all internet users.